Google
“We couldn't be happier with the service we received. Liam was with us every step of the way, helping us bring our vision to life.”
James Ediker
Verified on Google
Support & MaintenanceWebsite Support &
Website Support &
Maintenance.
Keep your website secure, updated and performing at its best with ongoing support from an experienced developer.
- Ongoing
- Support
- Direct
- Communication
- Fast
- Response Times
Free · No obligation
Get a Free Website Health Check
We'll review your website and identify potential issues before they become problems.
- ✓Security Review
- ✓Plugin & Update Check
- ✓Performance Review
- ✓Maintenance Recommendations
No obligation. No hard sell. Delivered within 2 business days.
The problem
Websites break when left alone.
Most business owners launch a website and assume it will keep working. In reality, neglect quietly erodes performance, security and trust.
01
Outdated software
Plugins, themes and core software fall behind, opening security holes and breaking features your visitors rely on.
02
No regular backups
Without reliable backups, a server failure or security breach could mean losing everything you've built.
03
Slow performance creep
Websites naturally slow down over time. Without monitoring, page speed drifts until it starts hurting rankings and conversions.
04
Broken features & errors
Small bugs accumulate — broken forms, missing images, layout issues — quietly damaging credibility and losing enquiries.
05
Security vulnerabilities
Unpatched software and weak configurations leave your site exposed to malware, defacement and data theft.
06
No one to call
When something breaks, you're left scrambling — waiting on slow support tickets or trying to fix it yourself.
Our approach
Proactive care that keeps your website strong.
Every support plan starts with understanding your website, your risks and what matters most to your business — so nothing important gets missed.
The website
What you run, how it's built and where the vulnerabilities or performance gaps are right now.
The risks
Your current exposure — outdated software, missing backups, security gaps and what failure would cost you.
The goals
A secure, fast and reliable website that keeps generating enquiries without you having to worry about it.
We focus on outcomes — a secure, stable and high-performing website — and we handle everything needed to deliver them. The care serves your business, not the other way around.
What's included
Everything your website needs to stay secure and reliable.
No tiers, no upsells, no hidden costs — just thorough care that covers the essentials properly.
01
Software Updates
Core, plugin and theme updates applied safely and tested — so your site stays current without breaking.
02
Security Monitoring
Proactive scanning for malware, vulnerabilities and unauthorised changes — caught early, fixed fast.
03
Daily Backups
Automated daily backups stored securely. Restore quickly if anything ever goes wrong.
04
Performance Checks
Regular speed and health audits so performance issues are identified and resolved before they affect visitors.
05
Uptime Monitoring
24/7 monitoring with instant alerts. If your site goes offline, we know and respond immediately.
06
Content Changes
Need text, images or pages updated? Just ask. Small changes handled quickly as part of your plan.
07
Bug Fixes
Broken forms, layout issues, plugin conflicts — we diagnose and fix problems before they cost you enquiries.
08
Direct Support
Speak to the person managing your site. No ticket queues, no chatbots, no offshore call centres.
How we work
A simple, hands-off process.
Three clear stages — designed to get your website secure, stable and performing with minimal disruption to your business.
01
Audit
We review your current setup, software versions, security posture and performance to understand exactly what your website needs.
02
Fix & Secure
We resolve existing issues, update software, configure backups and establish monitoring — so your site is protected from day one.
03
Maintain & Improve
We keep watching, updating and improving — so your site stays secure, fast and reliable month after month.
Why Sprout Hub
The difference between support and support you can rely on.
01
10+ Years Experience
Over a decade managing, securing and improving websites for businesses across the UK.
02
Direct Communication
You speak to the person looking after your website. No ticket queues, no chatbots, no passing between departments.
03
No Outsourcing
Your support is handled in-house by us. Not handed off to a third-party team you've never spoken to.
04
Built By A Senior Developer
An experienced developer monitors, maintains and improves your website end-to-end.
05
Long-Term Partnership
We're still here months and years after launch — keeping your site secure, fast and generating results.
06
Business-Focused Approach
Decisions are made on security, performance and reliability — not cost-cutting. Your website is a business asset.
What our clients say
Consistently rated 5.0
by Hampshire businesses
5.0
27+ Google Reviews
Google
“Dealing with Liam has been a pleasure from the very start! He understood the brief instantly and delivered us a website we can now be proud of! Highly recommend.”
Tai Carr
Verified on Google
Google
“Sprout Hub have done an amazing job on our website. It's taken it to another level and Liam is so responsive and easy to work with throughout.”
Cornish Chillies
Verified on Google
Plans & pricing
One fixed monthly fee. A senior developer on call.
Predictable, recurring care for your website — so updates get done, security stays tight and you stop firefighting. Rolling monthly, cancel with 30 days' notice.
Need hosting too? Bundle with our managed UK hosting for a single monthly invoice.
Care
Brochure sites that need to stay safe and current.
£49/month
+ VAT · billed monthly · cancel anytime with 30 days' notice
- ✓Weekly plugin, theme & CMS updates
- ✓24/7 uptime & security monitoring
- ✓Daily off-site backups (30-day retention)
- ✓Monthly performance & broken-link check
- ✓30 min/month of content changes
- ✓Email support · 1 business-day response
Care+
WordPress, WooCommerce & higher-traffic sites.
£99/month
+ VAT · billed monthly · cancel anytime with 30 days' notice
- ✓Everything in Care
- ✓Updates tested on staging before going live
- ✓2 hours/month of changes & dev work
- ✓Bug fixes, plugin conflicts & form repair
- ✓Quarterly SEO & Core Web Vitals review
- ✓Priority response · same-day for live sites
Growth
Care+ with ongoing growth work each month.
£199/month
+ VAT · billed monthly · cancel anytime with 30 days' notice
- ✓Everything in Care+
- ✓5 hours/month of CRO, SEO & development
- ✓Monthly strategy & analytics review
- ✓Landing-page builds for campaigns
- ✓Direct WhatsApp / phone access
- ✓Roadmap kept and reviewed quarterly
Free website health check before you commit. Not sure which plan fits? Tell us about your site — we'll recommend the right one.
Common questions
Website Maintenance FAQs — Hampshire, Dorset & UK
How much does website maintenance cost in the UK?+
Our website maintenance plans start at £49/month for a brochure site and £99/month for WordPress, WooCommerce or higher-traffic sites. That covers updates, security monitoring, daily backups, performance checks, uptime monitoring, bug fixes and a fixed allowance of content changes — billed monthly, no long contract.
What's included in a typical maintenance plan?+
Plugin, theme and CMS updates (tested on staging first), 24/7 uptime and security monitoring, daily off-site backups, monthly performance checks, broken-link and contact-form testing, an allowance of content changes, and direct access to a senior developer when something needs attention.
Do you offer website maintenance in Dorset and the wider south coast?+
Yes. We're based in the New Forest (Hampshire / Dorset border) and look after websites for businesses across Hampshire, Dorset, Wiltshire, the Isle of Wight and the rest of the UK. Everything is done remotely with the option of on-site meetings for clients within an hour's drive.
How quickly do you respond to support requests?+
Most requests are acknowledged within a couple of hours during business hours and resolved the same day. Anything affecting a live site — site down, payment failures, security alerts — is treated as urgent and worked on immediately, 7 days a week.
Can you take over a website you didn't originally build?+
Yes — we take on a lot of "inherited" sites. We start with a free audit to map the stack, identify risks and confirm we can support it. Most WordPress, WooCommerce, Webflow and custom PHP sites are straightforward; we'll tell you honestly if your platform isn't a good fit.
What happens if my website is hacked or goes down?+
Our monitoring flags it within minutes. We restore from the most recent clean backup, identify how the issue happened, patch the vulnerability and harden the site so it doesn't happen again. For maintenance clients, recovery is included — no surprise emergency-fix invoice.
How often do you actually update my site?+
Core, plugin and theme updates are reviewed weekly and applied at least monthly — on a staging environment first, so nothing breaks in production. Security-critical patches are applied as soon as they're released, not on a schedule.
Can I cancel the maintenance plan?+
Yes — plans are rolling monthly with 30 days' notice. We'd rather earn the next month than lock you in. We'll also hand over backups, documentation and access cleanly if you ever move on.
Do I still need maintenance if my hosting includes "updates"?+
Usually yes. Most hosts only auto-update WordPress core (and even that can break sites). Maintenance covers the parts hosts won't touch — plugin compatibility testing, theme conflicts, broken forms, content changes and the actual diagnosing of issues when something does go wrong.
What's the difference between hosting and maintenance?+
Hosting is the infrastructure — server, SSL, uptime, daily backups. Maintenance is the human work on the site itself — updates, fixes, content changes and ongoing improvement. Many clients take both as a single bundle; you can see the combined plan on our hosting page.
Ready when you are
Ready for support you can actually rely on?
Let's talk about your website, your current challenges and how ongoing support can give you peace of mind and better long-term results.