Google
“We couldn't be happier with the service we received. Liam was with us every step of the way, helping us bring our vision to life.”
James Ediker
Verified on Google
Support & MaintenanceWebsite Support &
Website Support &
Maintenance.
Keep your website secure, updated and performing at its best with ongoing support from an experienced developer.
- Ongoing
- Support
- Direct
- Communication
- Fast
- Response Times
Free · No obligation
Get a Free Website Health Check
We'll review your website and identify potential issues before they become problems.
- ✓Security Review
- ✓Plugin & Update Check
- ✓Performance Review
- ✓Maintenance Recommendations
No obligation. No hard sell. Delivered within 2 business days.
The problem
Websites break when left alone.
Most business owners launch a website and assume it will keep working. In reality, neglect quietly erodes performance, security and trust.
01
Outdated software
Plugins, themes and core software fall behind, opening security holes and breaking features your visitors rely on.
02
No regular backups
Without reliable backups, a server failure or security breach could mean losing everything you've built.
03
Slow performance creep
Websites naturally slow down over time. Without monitoring, page speed drifts until it starts hurting rankings and conversions.
04
Broken features & errors
Small bugs accumulate — broken forms, missing images, layout issues — quietly damaging credibility and losing enquiries.
05
Security vulnerabilities
Unpatched software and weak configurations leave your site exposed to malware, defacement and data theft.
06
No one to call
When something breaks, you're left scrambling — waiting on slow support tickets or trying to fix it yourself.
Our approach
Proactive care that keeps your website strong.
Every support plan starts with understanding your website, your risks and what matters most to your business — so nothing important gets missed.
The website
What you run, how it's built and where the vulnerabilities or performance gaps are right now.
The risks
Your current exposure — outdated software, missing backups, security gaps and what failure would cost you.
The goals
A secure, fast and reliable website that keeps generating enquiries without you having to worry about it.
We focus on outcomes — a secure, stable and high-performing website — and we handle everything needed to deliver them. The care serves your business, not the other way around.
What's included
Everything your website needs to stay secure and reliable.
No tiers, no upsells, no hidden costs — just thorough care that covers the essentials properly.
01
Software Updates
Core, plugin and theme updates applied safely and tested — so your site stays current without breaking.
02
Security Monitoring
Proactive scanning for malware, vulnerabilities and unauthorised changes — caught early, fixed fast.
03
Daily Backups
Automated daily backups stored securely. Restore quickly if anything ever goes wrong.
04
Performance Checks
Regular speed and health audits so performance issues are identified and resolved before they affect visitors.
05
Uptime Monitoring
24/7 monitoring with instant alerts. If your site goes offline, we know and respond immediately.
06
Content Changes
Need text, images or pages updated? Just ask. Small changes handled quickly as part of your plan.
07
Bug Fixes
Broken forms, layout issues, plugin conflicts — we diagnose and fix problems before they cost you enquiries.
08
Direct Support
Speak to the person managing your site. No ticket queues, no chatbots, no offshore call centres.
How we work
A simple, hands-off process.
Three clear stages — designed to get your website secure, stable and performing with minimal disruption to your business.
01
Audit
We review your current setup, software versions, security posture and performance to understand exactly what your website needs.
02
Fix & Secure
We resolve existing issues, update software, configure backups and establish monitoring — so your site is protected from day one.
03
Maintain & Improve
We keep watching, updating and improving — so your site stays secure, fast and reliable month after month.
Why Sprout Hub
The difference between support and support you can rely on.
01
10+ Years Experience
Over a decade managing, securing and improving websites for businesses across the UK.
02
Direct Communication
You speak to the person looking after your website. No ticket queues, no chatbots, no passing between departments.
03
No Outsourcing
Your support is handled in-house by us. Not handed off to a third-party team you've never spoken to.
04
Built By A Senior Developer
An experienced developer monitors, maintains and improves your website end-to-end.
05
Long-Term Partnership
We're still here months and years after launch — keeping your site secure, fast and generating results.
06
Business-Focused Approach
Decisions are made on security, performance and reliability — not cost-cutting. Your website is a business asset.
What our clients say
Consistently rated 5.0
by Hampshire businesses
5.0
27+ Google Reviews
Google
“Dealing with Liam has been a pleasure from the very start! He understood the brief instantly and delivered us a website we can now be proud of! Highly recommend.”
Tai Carr
Verified on Google
Google
“Sprout Hub have done an amazing job on our website. It's taken it to another level and Liam is so responsive and easy to work with throughout.”
Cornish Chillies
Verified on Google
Common questions
Support & Maintenance FAQs for Hampshire Businesses
What does your support & maintenance cover?+
Updates, security monitoring, daily backups, performance checks, bug fixes, uptime monitoring and small content changes. Everything your website needs to stay secure and reliable.
How often do you update my website?+
Software updates are applied regularly as part of your plan — typically weekly or monthly depending on your setup — and always tested carefully to avoid breaking anything.
What happens if my website breaks?+
We monitor uptime and performance around the clock. If something goes wrong, we're alerted immediately and will begin fixing it straight away — with daily backups ready if we need them.
Can you support a website you didn't build?+
Yes. We can take over support for most WordPress and custom-built websites. We'll start with an audit to understand your setup and recommend the right plan.
How quickly do you respond to issues?+
Most requests are handled within a few hours. For critical issues, we respond as quickly as possible — typically well under our average response time.
Are backups included?+
Yes. Daily automated backups are included as standard, stored securely off-site. We can restore your site quickly if anything ever goes wrong.
Ready when you are
Ready for support you can actually rely on?
Let's talk about your website, your current challenges and how ongoing support can give you peace of mind and better long-term results.